Course | UAS Crew Resource Management (CRM)
The UAS crew conduct is decisive to determine the success of flight operations and avoid accidents. The introduction of automated systems and artificial intelligence has not completely ruled out the intervention of human factors. Knowing the cognitive skills and the communication and interpersonal relationship processes that are activated to achieve a better level of situation awareness, problem-solving and decision-making are necessary to know how to better manage the danger and minimize the risk of an accident in flight.
ACQUIRE THE SOFT SKILLS TO MINIMIZE THE RISKS
The training UAS Crew Resource Management (UAS-CRM) is a course aimed at acquiring the soft skills that are required to work effectively in a team, such as communication, recognition, management of dangerous attitudes, situational awareness, problem-solving, decision-making and teamwork.
The course is designed with an experiential format, which allows participants to engage in exercises and practical scenarios, to tangibly demonstrate how to improve their individual and teamwork.
A TEAM OF EXCELLENCE IN HUMAN FACTORS
The UAS-CRM course is compliant with European Regulations. It is provided in partnership with Deep Blue, a company with 20 years of experience in human factors management and training in safety-critical and high-tech systems, particularly in the aviation sector. Deep Blue is involved in European research projects and consultancy for important international partners and customers.
- Build the conditions positively influencing individual and group performance.
- Monitor one’s own and peer behaviour by facilitating cooperative, decision-making, and problem-solving processes
- Recognise, report and manage threats and errors
- Cope with situations of high workload, stress, and emergency management
- Assertively communicate under time pressure both inside and outside the crew
Each module is focused on one soft skill and is structured as follows:
- introduction to the competence object of analysis and sharing of opinions, knowledge, and previous experiences by the participants;
- briefing and execution of an exercise;
- debriefing of the activity on the reference soft skill;
- final discussion to facilitate the transfer of best practices of teamwork to operations.
The course is offered in the basic (2 days) or advanced (3 days) version. The advanced version involves the use of a computer simulation, in which participants will face pressure or emergencies.
- UAS pilots who intend to qualify for operations in the Specific category
- Personnel involved in UAS operations
- Organisations that want to operate in a Specific category
DOCENTI
Paola Tomasello
Aviation Psychologist.
Specialised in Human Performance, Paola designs and implements training programs on CRM, Human Factors and
stress management for national and international organizations, including ENEL, EUROCONTROL, ENAV, LEONARDO.
She is co-author of the first European guide on stress management in air traffic control. At the University Giustino
Fortunato she teaches Human Factors and Aviation Psychology and is an instructor of Human Performance and
Limitations for the achievement of the pilot license in compliance with the EASA requirements (theoretical part).
Anna Vicario
She is a Registered psychologist in the Emilia Romagna region, and member of the Chartered Institute of Ergonomics
and Human Factors (CIEHF), a UK based professional society for ergonomists and human factors specialists. Anna holds
a first-class honours master’s degree in Safety and Human Factors in Aviation at Cranfield University and is specialized
in Occupational and Cognitive Psychology. She previously worked at Venice Marco Polo Airport for the development of
the emergency airport plan. Anna started working as an HF Consultant in Deep Blue in 2021.
Nicola Cavagnetto
Nicola Cavagnetto holds a master’s degree with honour in Well-being Psychology: Empowerment, Rehabilitation
and Positive Technologies, with a master thesis on risk communication during Covid-19 pandemic. Nicola joined
Deep Blue during 2021 as a consultant both on research and training activities. On research side, Nicola worked
on SesarJU exploratory research projects as MAHALO and ARTIMATION, contributing to test and validation activities.
Nicola is instructor in Crew Resource Management and involved in training activities within the Skill-UP project.
DOCENTI
Paola Tomasello
She is an Aviation Psychologist. Specialised in Human Performance, Paola designs and implements training programs on CRM, Human Factors and stress management for national and international organizations, including ENEL, EUROCONTROL, ENAV, LEONARDO. She is co-author of the first European guide on stress management in air traffic control. At the University Giustino Fortunato she teaches Human Factors and Aviation Psychology and is an instructor of Human Performance and Limitations for the achievement of the pilot license in compliance with the EASA requirements (theoretical part).
Anna Vicario
She is a Registered psychologist in the Emilia Romagna region, and member of the Chartered Institute of Ergonomics and Human Factors (CIEHF), a UK based professional society for ergonomists and human factors specialists. Anna holds a first-class honours master’s degree in Safety and Human Factors in Aviation at Cranfield University and is specialized in Occupational and Cognitive Psychology. She previously worked at Venice Marco Polo Airport for the development of the emergency airport plan. Anna started working as an HF Consultant in Deep Blue in 2021.
Nicola Cavagnetto
He holds a master’s degree with honour in Well-being Psychology: Empowerment, Rehabilitation and Positive Technologies, with a master thesis on risk communication during Covid-19 pandemic. Nicola joined Deep Blue during 2021 as a consultant both on research and training activities. On research side, Nicola worked on SesarJU exploratory research projects as MAHALO and ARTIMATION, contributing to test and validation activities. Nicola is instructor in Crew Resource Management and involved in training activities within the Skill-UP project.
PRICE
499 € + VAT
INCLUDING:
- the final certificate of completion
- • resources and references materials (PowerPoint presentations, in-depth documents, and exercises)
Discounts are available for multiple memberships and ASSORPAS members.